Shipping & Returns

Ordering

Orders received by 3pm Eastern Standard Time will be shipped same day unless otherwise notified.

Minimum order quantities (coloured vinyl):

Over the counter - 2 metres

Delivered - 5 metres (can be mixed - minimum 2 metres each)

Delivery

Greater Brisbane, Toowoomba, Sunshine Coast, Gold Coast

Free delivery* for orders over $200 ex GST, otherwise $12.00 plus GST

Sydney & QLD Coastal areas (up to Cairns)

Free delivery* for orders over $450 ex GST, otherwise freight at current rates plus GST

All other areas

Freight at current rates plus GST

*Free delivery excludes Flute Board, SignWhite, Sandblast Rubber and other bulky items. Orders under $50 requiring packing and shipping will attract a small order fee of $5.00 plus GST.

Account Purchases

All purchases are strictly COD unless an approved credit account has been opened.  Credit accounts are available only to customers who have completed Sign Essentials Pty Ltd's standard Credit Application and supplied Sign Essentials Pty Ltd with their ABN. Limits on the amount of credit allowed will be established at the time of opening the account and may be varied only by mutual agreement. Customers requesting credit must prove a good credit record or establish a COD trading record of not less than three months.  

Purchases on account are due 20 days from the end of the month the goods were invoiced. Sign Essentials Pty Ltd reserves the right to stop credit if the customer is in default of its payment obligations.  

All goods supplied by Sign Essentials Pty Ltd remain the property of Sign Essentials Pty Ltd and Sign Essentials Pty Ltd remains entitled to the immediate possession thereof unless and until the purchase price is paid in full.

Sales Taxes

All price displayed on this website exclude GST.  We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION WITH ORIGINAL PACKAGING INTACT and notification is within 7 days of receipt.  We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error.  No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.